Accessibility statement

Bazman Taxi works to make its website and its rides accessible to every customer, including people with disabilities. The website is built to Israeli Standard 5568, based on WCAG 2.0 level AA, and has an accessibility menu. You can book in writing on WhatsApp, and a vehicle with a wheelchair lift can be arranged in advance. If anything on the site does not work for you, tell us on WhatsApp or by phone, and we will offer you another way to book and fix the problem.

Accessibility level

The website is built to meet regulation 35 of the Israeli Equal Rights for Persons with Disabilities (Service Accessibility Adjustments) Regulations, 5773-2013, and Israeli Standard 5568, which is based on the Web Content Accessibility Guidelines (WCAG) 2.0 at level AA. A full audit of every page against the standard has not been completed yet, so some parts may not be fully accessible. This statement covers the website bazman.taxi, which is available in Hebrew, English, Russian and French.

Accessibility features

  • Accessibility menu

    The accessibility button on every page lets you enlarge text, turn on high contrast, highlight links, switch to a readable font, enlarge the cursor and stop animations. Your settings are saved in your browser.

  • Skip link

    A link at the top of each page jumps straight to the main content.

  • Keyboard use

    Menus, forms, the booking steps and the questions sections can be used with the keyboard, with a visible focus indicator.

  • Clear forms

    Every field has a visible label. If something needs correcting, a summary lists the errors with links to each field, and focus moves to the heading of each new step.

  • Contrast and sizes

    Text is designed for a contrast ratio of at least 4.5 to 1, and buttons and links are designed for touch targets of at least 44 pixels.

  • Reduced motion

    If your device is set to reduce motion, animations stop and the moving list of cities becomes a static line.

  • Images and zoom

    Content images have text descriptions, and the pages can be enlarged with your browser’s zoom.

Accessible rides

A vehicle with a wheelchair lift can be arranged in advance, so a passenger boards without leaving the wheelchair. Book it at least a day ahead if you can, and tell us about any other needs, such as a companion, a guide dog or help with luggage, so we can plan the ride with you. If the website is hard for you to use, book on WhatsApp or by phone and we will help you complete the booking.

What is not fully accessible yet

Accessibility checks on the website are ongoing. Some content, such as the flight board, which comes from an outside data source, may not display correctly with every assistive technology. Conversations on WhatsApp take place in the WhatsApp app, whose accessibility is the responsibility of the company that runs it. If you find something that is not accessible, please tell us.

Reporting a difficulty or asking for help

Accessibility requests are handled by the station team. You can contact us to report something on the website or in the service that is not accessible, to ask for an accessibility adjustment or to ask us to fix a problem: on WhatsApp or by phone through the buttons on every page, by email at office@bazman.taxi, at the reception or through the contact page. For a website issue, tell us the page, what you were trying to do, which browser and assistive technology you used and what went wrong.

When we receive a report about an accessibility problem on the website, we will offer you another way to use the service as soon as possible, such as booking on WhatsApp or by phone with our team’s help, and fix the problem within a reasonable time and no later than 60 days, as the regulations require. Suggestions for improvement are welcome.

Our customer reception is at 10 Eliyahu Golomb Street, Petah Tikva. If you plan to visit in person and need access arrangements, contact us first so we can help.

This statement was last updated on 19 October 2026.

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